Job ID R-528735 Date posted 10/01/2025

Be part of something bigger at BD. Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks to our trusted name, and the belief in our products that you’ll quickly develop. Here, you’ll be channeling all your sales skills and experience into one singular goal: advancing the world of health™. At BD, you can make a true difference of one.

  • Job Type:
    Full-Time
  • Job Level:
    Entry to Senior
  • Travel:
    Varies
  • Salary:
    Competitive
  • Glassdoor Reviews and Company Rating

Responsibilities

Job Description Summary

We are seeking a Field Service Engineer to join our service team in Brisbane to provide technical support to our customers across QLD.

Job Description

We arethe makers of possible

BD is one of the largest global medical technology companies in the world.Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description Summary

Based in Brisbane, QLD, this Field Service Engineer will be responsible for onsite service and repair for our range of automated robotic solutions, BD Rowa in hospitals and pharmacies across QLD. 

You will spend most your time working across our retail pharmacy customer base in Brisbane, Gold Coast and with some travel to regional parts of Queensland.

Principal Responsibilities

  • Provide software and hardware support for BD ROWA.

  • Remote support and diagnostics to products including server reboots and patching

  • Handover of remote service diagnosis to Field Engineers

  • To carry out field repairs, preventative maintenance, performance testing and electrical safety testing of company related electro-medical equipment.

  • To provide a point of contact for Medical Systems customers for electronic servicing of equipment, spare parts and technical information.

  • To assist and support installations of Medical Systems

  • Actively participate with other team members to achieve the department’s objectives

  • Responsible for ensuring adherence to department health and safety procedures

  • Responsible for ensuring all documentation is up to date and accurate

Education and experience

  • Trade qualified (Electrical or mechanical) 

  • Restricted electrical license (Desirable)

  • Full Electrical license (Advantageous)  

  • Knowledge of low voltage supplies and control wiring (desirable) 

  • Full, clean driving license 

  • Self-motivated individual with clear focus, able to work in small team under pressure 

  • Proven team spirit/leadership 

  • Evidence of practical engineering experience and competence

  • Evidence of understanding of engineering drawing  

  • Ability to safely carry manual handling, working at height (A frame ladder) activities  

  • Demonstrated good oral and written communication skills 

  • Evidence of completing and finishing tasks to a high standard 

  • Able to represent the company at all times; well presented, polite, courteous, punctual 

If you do not currently have an electrical licence but have relevant experieince and you are willing to do electrical training to obtain a restricted electrical licence, we would encourage you apply.

There is approximately 30% travel to regional parts of Queensland as well interstate for training purposes.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit:https://bd.com/careers

Required Skills

Optional Skills

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Primary Work Location

AUS Brisbane

Additional Locations

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Success Profile

What makes a successful Sales Professional at BD? Check out the top traits we’re looking for and see if you have the right mix.

  • Ambitious
  • Collaborative
  • Goal-oriented
  • Persuasive
  • Results-driven
  • Self-starter

BENEFITS

Healthcare

401(k)/
Retirement Plans

Professional Development

Paid Time Off

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