Job Description Summary

Job Description

At BD, possibility isn't an idea. It's what we do. We are the Makers of Possible.

Join a global leader that's shaping the future of healthcare and play a key role in improving product quality and customer experience.

This newly created role offers the opportunity to take ownership of product investigations for infusion pumps, acting as the link between customers, BD, and our global manufacturing team.

You'll help reduce turnaround times, improve processes, and contribute to a culture that values quality, accountability, and continuous improvement.

Your Day-to-Day

As aQuality Investigations Engineerat BD, you'll manage incoming product complaints and faults, ensuring timely investigation and resolution.

Your day will include:

• Reviewing and acting on Product Incident Reports (PIRs) for infusion pumps

• Coordinating investigations with BD's service team and the manufacturer in Switzerland

• Identifying root causes and recommending solutions to prevent recurring issues

• Managing documentation and compliance with local regulatory requirements

• Communicating with customers and internal teams to provide updates and resolutions

• Supporting initiatives to reduce turnaround times from months to weeks

About You

You're a detail-oriented engineer with a passion for quality and problem-solving. You're ready to step into a role that combines technical expertise with process improvement and customer focus.

Candidates must be authorised to work in Australia at the time of application.

You'll bring:

• A degree in Biomedical Engineering (mandatory)

• 3-5 years' experience performing repairs on medical devices or medical equipment

• Ability to apply higher-level thinking to investigations, ensuring structured, compliant, and root-cause-driven analysis

• Strong analytical and communication skills

• Ability to work independently and collaborate across teams

• Understanding of regulatory compliance in healthcare environments

• Practical experience with regulatory compliance in healthcare environments is essential

Why BD?

BD is one of the world's largest medical technology companies, but we've never lost our human touch.

Every one of our 70,000+ associates plays a part in advancing the world of health™, from discovery to diagnosis and beyond.

Here in ANZ, you'll join a collaborative team that values precision, curiosity, and accountability. You'll gain exposure to global operations, work on a high-impact initiative, and contribute to a company that turns possibility into progress.

Because at BD, possibility isn't just imagined – it's made.

What's in It for You

• Salary - $95,000 - $110,000 depending on experience + super + 10% bonus

• A newly created role with huge potential for growth

• Opportunity to transition from engineering into quality

• Career development within a global MedTech leader

• Exposure to international teams and regulatory processes

• A role with purpose - improving patient safety and product reliability

Ready to Get Started?

If you're looking for a meaningful role where your expertise makes a difference - apply today and join BD as aMaker of Possible.

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