Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description Summary
Provide clinical education and training to BD customers on the appropriate use and application of MDS infusion products in clinical environments through in-service sessions, workshops, clinical evaluations, and product implementation. Assist the MDS ANZ Clinical Manager and Clinical Field Manager - Infusion in supporting both clinical and sales processes to achieve or exceed territory targets and provide regular reporting on clinical KPI performance.

Responsibilities:

• Contribute to the achievement of sales targets for designated product lines in alignment with business unit strategy through clinical and commercial value-add activities for customers.

• Contribute to incremental revenue through clinical engagement and customer conversion.

• Support the broader sales team through joint customer visits and effective pre- and post-sale follow-up

• Deliver product and procedure training, technical support, and clinical consultation using approved educational resources.

• Design, coordinate, and deliver tailored education programs to support product evaluations, clinical education, technical training, and product implementations.

• Partner with internal and external stakeholders to ensure clinical activity is aligned with customer needs and product adoption goals.

• Market Intelligence & Cross-functional Collaboration

• Provide regular updates to management on marketplace developments including competitor activity, customer insights, and product performance.

• Collaborate closely with MDS and MMS Account Managers to ensure effective information sharing and a cohesive team approach.

• Support knowledge development of sales colleagues through coaching and shared field experience.

• Operational & Administrative Excellence

• Ensure the SFDC database is accurately maintained and regularly updated with all account information, including activity logs, in-servicing records, and contact details.

• Plan and manage time effectively to deliver on key projects and account priorities.

• Maintain all company property, including computer equipment, in good working order and in a manner that consistently reflects BD’s professional standards.

• Proactively develop and maintain strong relationships with key customers and key opinion leaders. Where appropriate develop and maintain relationships with relevant associations and government representatives to raise the BD profile with relevant decision-makers in the healthcare environment.

Skills, Knowledge & Experience:

• Commercial aptitude and awareness, with a proactive willingness and enthusiasm to further develop commercial and strategic acumen.

• Minimum 5 years clinical experience as a Registered Nurse in an acute care facility.

• Thorough and recent knowledge of hospital medication delivery processes and the issues associated with medication delivery and safety.

• Experience in the provision of adult education and training.

• High level verbal and written communication and presentation skills.

• Strong computer skills with experience in the use of databases and ability to interpret and maximise use of clinical data.

• Analytical, problem-solving skills.

• Evidence of effective documentation, planning, prioritisation and organising skills.

• Ability to deal with multiple priorities and short timelines. Must be able to work with other members of MMS team to set and manage appropriate customer expectations.

• Commercially aware of medication safety initiatives within the health care industry.

• Ability to think in a creative and “lateral” manner.

• High attention to detail.

Other Working Conditions

• Occasional weekend and after-hours work may be required to meet customer needs and project timelines.

• Travel within Australia and overseas as required, including periods away from home.

• Flexibility in working hours would be advantageous.

• A valid driver’s license is essential.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

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