Be part of something bigger at BD. Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks to our trusted name, and the belief in our products that you’ll quickly develop. Here, you’ll be channeling all your sales skills and experience into one singular goal: advancing the world of health™. At BD, you can make a true difference of one.
Responsibilities
Job Description Summary
Serve as a dedicated specialist for scheduled Field Actions.(Software Upgrade)
Job Description
- Serve as a dedicated specialist for scheduled Field Actions (inspection, software updates, etc.).
- Visit customer sites nationwide to verify equipment conditions and execute Field Actions based on approved procedures.
- Prepare and submit Field Action reports, documentation, and activity logs in internal systems.
- Identify issues encountered during Field Action processes and escalate promptly to internal technical support.
- Coordinate schedules and collaborate with dealer/partner engineers to ensure smooth Field Action execution.
- Support basic maintenance and inspection of medical devices (Arctic Sun product line).
- Assist in equipment installations and customer training sessions.
- Participate in preliminary troubleshooting activities to support root-cause identification.
- Comply with QMS, service standards, and internal operational procedures.
- Support customer communication and contribute to service satisfaction.
Required Skills
Optional Skills
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Primary Work Location
KOR South Korea - Seoul HQAdditional Locations
Work Shift
Success Profile
What makes a successful Sales Professional at BD? Check out the top traits we’re looking for and see if you have the right mix.
- Ambitious
- Collaborative
- Goal-oriented
- Persuasive
- Results-driven
- Self-starter
