Job Description Summary

Job Description

About the role

• Join the Quality EMEA team and contribute to the Data Analytics & Insights Center of Excellence. You'll support the improvement of quality data management through process analysis, KPI dashboard development, and data process optimization. This role involves building tools to measure process efficiency and delivering insights—especially in areas like complaint handling—while partnering with internal teams, including Customer Quality Relations.

Main responsibilities will include:

• Responsible to support the Quality EMEA Data Analytics & Insights CoE framework and operating model accordingly to the Governance model in place.
• Maintain, Develop and support the Quality EMEA Data management framework by providing professional adherences to processes in place and proposing constant improvement to the current design.
• Provide tools and methodology for Data capture and measurement points.
• Foster an environment for best practice in that sphere by sharing and communicating across all locations and Staff associates.
• Support KPI definition and monthly Metrics capture.
• Support and influence similar projects across the organization (Quality), providing Data Insight expertise.
• Connection to the Country and functional Quality in EMEA: e.g. on request of Country and functional quality, provide support, investigations and data analytics.
• Complies with all local and regional quality regulations and compliance when appropriate and with all business policies and procedures.
• Ability to operate and support change across a multi-cultural sphere.
• Must have a passion for and ensure that process improvement driven by fact based data capture, Quality and Customer Experience (CX) must be a priority.
• Develop expertise within the Data meanings and Dashboarding area.
• Ability to manage multiple priorities and deliver with excellence.

About you:

• Strong knowledge and experience in Data Capture & Data Insights analysis and methodology
• Experience with Data Insights tools and technology such as Power BI, Excel, Qualtrics (or similar), Sharepoint, Microsoft Team and others.
• Ability to deploy Office 365 concepts and mindset within an organization to improve collaboration, knowledge sharing and data insights
• Bare minimum skillset around Project Management within a regulated environment and Med Tech environment (preference, but not required)
• Experience with Data Insights, developing tools, methodologies and processes, writing procedures and training groups of associates
• Knowledge of data management and reporting tools/systems.
• Ability to travel regularly (10% of the time) in the region (EMEA scope).

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become amaker of possiblewith us!

Click on apply if this sounds like you!

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

To learn more about BD visit: https://bd.com/careers

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